Terms & Conditions / Terms of Service

Effective Date: April 2025

Last Updated:

1. Introduction

Welcome to Fragrance & Things. These Terms & Conditions (“Terms”) govern your use of our website, services, products, and features (collectively, the “Services”), including login and registration through third-party social media accounts (“Social Login”). By accessing our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.

2. Eligibility

  • You must be at least 18 years old or have parental consent.
  • You must provide accurate and complete information when creating an account or placing an order.

3. Social Media Login

When using Facebook, Google, Apple, or another platform to log in:

  • You authorize that platform to share basic account information with us (such as your name, email address, and profile image).
  • We use this information solely to create and manage your account, improve services, and verify identity.
  • We will never post to your social media accounts.
  • You may revoke access at any time through your social platform’s settings.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. If you believe your account has been compromised, contact us immediately at support@fragranceandthings.com.

5. Orders, Payments & Pricing

  • All orders are subject to acceptance and product availability.
  • Prices, promotions, and product listings may change without notice.
  • We reserve the right to refuse or cancel any order suspected of fraud or misuse.
  • Payments are processed securely through third-party PCI-compliant payment processors. We do not store or see credit card details.

By placing an order, you authorize us (or our payment provider) to charge your selected payment method for the full amount shown at checkout.

6. Shipping, Delivery & Risk of Loss

Shipping and delivery details are described in our Shipping Policy. Risk of loss transfers to the customer once the order is handed to the shipping carrier. We recommend purchasing shipping insurance during checkout.

7. Returns, Refunds & Exchanges

Returns, exchanges, and refunds are governed by our Return Policy and Refund Policy. Customers are responsible for return shipping unless otherwise specified.

8. Intellectual Property

All website content—including text, product descriptions, images, logos, graphics, and branding—is the property of Fragrance & Things LLC and protected under U.S. copyright and trademark laws. No content may be copied, reproduced, distributed, or used commercially without written permission.

9. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes
  • Interfere with website functionality or security
  • Attempt to hack, scrape, or disrupt systems
  • Upload harmful code or fraudulent information

10. Privacy & Data Use

Your personal information is processed in accordance with our Privacy Policy, Cookie Policy, CCPA Addendum, and GDPR Addendum. We do not sell customer data. Data shared through Social Login is used only to authenticate your identity and manage your account.

11. Marketing Communications

Marketing emails are sent only to customers who opt in. You may unsubscribe at any time through the link provided in each email. Transactional emails (order confirmations, shipping updates, password resets) are sent automatically as part of your purchase or account activity.

12. Third-Party Services

We may use trusted third-party providers—such as payment processors, email delivery platforms (e.g., Amazon SES), and analytics tools—to operate our Services. These providers receive only the information necessary to perform their functions and are required to safeguard your data.

13. Limitation of Liability

To the fullest extent permitted by law, Fragrance & Things LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the Services or products. Our total liability shall not exceed the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless Fragrance & Things LLC against claims, losses, damages, or expenses arising from your misuse of the Services or violation of these Terms.

15. Termination of Services

We may suspend or terminate accounts that engage in fraudulent, abusive, or unauthorized activity. Customers may close their account at any time by contacting us.

16. Changes to These Terms

We may update these Terms periodically to reflect operational, legal, or regulatory requirements. The latest version will always be posted here. Continued use of the Services constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

18. Contact Us

Fragrance & Things LLC
303 Perimeter Center N, Suite 300
Atlanta, GA 30346
Email: support@fragranceandthings.com
Website: https://fragranceandthings.com

© 2025 Fragrance & Things LLC. All rights reserved.